Return&Exchange Policy

Returns, Exchanges and Refunds
We are very sorry that the product did not work for you! We proudly offer a 90-day 100% money back guarantee of the purchase price of the item excluding the cost of shipping the item back to us. Please email our support team at 
support@harvinley.com for assistance with your return.

Exchanges & Damaged Items
If you need to exchange an item, or to report a package damaged in transit, please email our support team at 
support@harvinley.com
 We’re here to help!

Canceling An Order
Please email our support team at support@harvinleypet.com
 immediately regarding order cancelation requests and/or changes! We ship orders quickly, so we want to make sure that requests are processed before the order is shipped out. We do not have a way of stopping the shipment once the carrier has picked it up from our warehouse. We appreciate your understanding and value your patience!

US Warehouse Return Address: 
Please contact our team at support@harvinleypet.com before sending back a return (we have several warehouses and will direct you to the correct return location).